Our Owner Support Process
How We Keep You Informed & Empowered
Managing property can feel overwhelming — but with our responsive support system and modern communication tools, you’ll always have the information you need without the stress.
Dedicated Point of Contact
You’re never just a number in a large portfolio. You’ll have a primary point of contact who understands your property, your goals, and your preferences, so communication is always personal and efficient.
Regular Updates & Check-Ins
We keep you informed with regular updates on leasing activity, maintenance, renewals and any tenant issues. You’ll always know what’s going on — without having to chase down information.
Easy Owner Portal Access
Our secure online portal gives you 24/7 access to financial statements, maintenance history,
lease documents and important messages. Everything you need is organized in one place,
anytime you want to review it.
Flexible Communication Preferences
Prefer email, phone, or text for most updates? Want more detail — or only the highlights? We tailor our communication approach to your preferences so you get the right level of information at the right time.
Owner Support for San Diego Landlords
Great property management is built on clear, consistent communication. We give you direct access to your management team, deliver straightforward updates, and provide the tools you need to make confident decisions about your property — whether you live in San Diego or out of state.
Why Owners Appreciate Our Support
Responsive Team
We respond quickly to calls and messages, so you’re never left wondering what’s happening with your property.
Clear, Honest Guidance
We provide straightforward recommendations based on data, local experience, and your goals — not just what’s easiest in the moment.
Transparency & Accountability
From financial reporting to maintenance decisions, we explain what we’re doing and why, so you always feel informed and in control.
Peace of Mind for Out-of-Area Owners
If you live outside San Diego, you’ll have a local team you can trust to be your eyes, ears, and boots on the ground.
8%
Full-Service Property Management
Our full‑service property management — a flat 8% monthly fee for most single‑family homes, condos and small multifamily properties — includes ongoing owner support, regular updates and full access to our owner portal. There are no extra ‘communication’ or ‘portal access’ fees added on top of your management fee.
Call us now for a tailored plan and quote — it takes less than 5 minutes.
Make Owning Rental Property in San Diego Easy
We’re here to make owning rental property in San Diego easy and stress-free. For a complete breakdown of how we communicate with owners, what’s included in our management package, and what you can expect in the first 90 days, check out our client guide.
Owner Support & Communication FAQs
How often will I hear from you?
You’ll receive regular updates during leasing, move-ins, renewals and major maintenance events, plus monthly financial statements. If you prefer more or less frequent communication, we can customize our cadence to match your preferences.
Who do I contact if I have a question about my property?
You’ll have a primary point of contact on our management team who knows your property well. If they’re unavailable, another team member will step in so you always get a timely response.
How do I access my statements and documents?
All of your statements, tax reports, inspection summaries and key documents are stored in your secure online owner portal. You can log in anytime to review or download them.
Can you work with multiple owners for the same property?
Yes. If a property is owned by partners or family members, we can set up communication so that all appropriate parties receive updates and documents, or designate one primary contact if you prefer.
Do you work with out-of-state or out-of-country owners?
Absolutely. Many of our clients live outside San Diego or outside California entirely. Our processes are built to support remote owners with digital signatures, online payments, and clear communication channels.
Palomar Oaks Property Management Resources
We believe that education is empowering.
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Should I Allow Pets in My San Diego Rental? Pros, Cons, and Best Practices
If you own a rental property in San Diego or North County, you’ve probably asked yourself a big question: “Should I allow pets in my rental……
Schedule a call with a
Property Management Expert
Here’s what you’ll learn from the call:
- How much your property will rent for
- Exactly how our flat 8% management fee would apply to your property (with no extra junk fees)
- How long it will take to rent your property